What kind of information do you collect?
We collect information, such as your name, e-mail and postal addresses, phone and credit card numbers, that you provide to us when you place an order, when you save your info with us or when you participate in a contest, promotion or survey. We also maintain a record of your product interests and your purchases online and in our stores.
How do you use my information?
When you make a purchase, we use your information to process your order. We also will send you e-mails to confirm your order and may need to contact you via phone, postal mail or e-mail if we have other questions regarding your order.
Do you share my information with third parties?
We contract with third parties to assist us in credit card processing and order fulfillment with our vendors. We do not authorize any of those third parties to make any other use of your information.
How do I access my information? How do I change or delete my information?
You can review, change or delete your personal information provided to us through our Web site. To access your information online, simply click “Login” at the top of any page, sign in when prompted to do so and you’ll be able to edit your personal information.
How do I know my order information is secure?
Protecting your order information is important to us. We use Secure Sockets Layer (SSL) technology to protect the security of your online order information.
To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You also can double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from “http” to “https.”
Some versions of browsers and some firewalls don’t permit communication through secure servers like the ones we use to process orders. In that case, you’ll be unable to connect to the server, which means you won’t be able to mistakenly place an order through an unsecured connection. If you cannot access the secure server for any reason, please print our order form and place your order by phone.